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MEET OUR TEAM


We’re proud to have the best and brightest people working at Moncrief. They all share a strong commitment to our customers, as well as to each other.

Tom Mutz

Director of Customer Service

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Tom Mutz

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Director of Customer Service Since 2001

Tom was born and raised in Atlanta and is part of the fifth generation of his family to work in HVAC. He is a graduate of Woodward Academy and the University of Tennessee at Chattanooga where he played football. Eager to join the family business from a young age, Tom started working summers at Moncrief helping installs and delivering materials to jobs. Following graduation, he started in the Customer Service department and has been in a leadership role since 2005, managing the customer service staff and the service technician departments. Tom enjoys spending his free time with his wife and two children and traveling.

Lauren C.

Accounting

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Lauren C.

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Accounting Since 2009

Lauren enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customers' long-term comfort strategy.

Amy D.

Customer Service

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Amy D.

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Customer Service Since 2011

Amy enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customers' long-term comfort strategy.

Kim E.

Accounting

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Kim E.

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Accounting Since 2001

Kim enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customers' long-term comfort strategy.

Laura G.

Customer Service

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Laura G.

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Customer Service Since 2011

Laura enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer's long-term comfort strategy.

CERTIFICATIONS: Spanish

Alex H.

Customer Service

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Alex H.

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Customer Service Since 2015

Alex enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer's long-term comfort strategy.

Rhonda Disharoon-Martinez

Sales & Installation Manager

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Rhonda Disharoon-Martinez

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Sales & Installation Manager Since 2005

Rhonda Disharoon-Martinez manages our Installation and Sales Departments. Since joining her father and brother at Moncrief she has worked in nearly every department. Rhonda’s knowledge of the business and organizational skills make her an essential part of Moncrief’s management team. In her spare time, you can find her on the ballfields watching her boys play sports or hanging out with her family.

Kori R.

Customer Service

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Kori R.

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Customer Service Since 2014

Kori enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

Dustin T.

Customer Service

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Dustin T.

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Customer Service Since 2015

Dustin enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

Nicole W.

Customer Service

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Nicole W.

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Customer Service Since 2015

Nicole enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

Heather W.

Service Plan Manager

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Heather W.

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Service Plan Manager Since 2009

Heather enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.


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Turning houses into comfortable homes since 1898.

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